Shelissa's Return Policy:( Updated 1/02/08)

Your satisfaction with Shelissa's Lip Balm Co. products are importanct to us! Product that is unopened (safety seal intact) may be returned within 14 business days. Customers are responsible for return shipping. Kindly wrap products in a secure shipping box to avoid breakage. We suggest sending returns with delivery confirmation or tracking number. Shelissa's Lip Balm Co. cannot be held responsible for return products that do not have a tracking number.

Please call customer service toll-free at (877) 743-5477 to authorize a return for a full refund, excluding shipping. For product that has been damaged in shipping, a replacement product will be sent free of charge. Many thanks for shopping at Shelissa's Lip Balm Co.